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Contact Information

Headquarters and Showroom:

Ecklers MBZ Parts
5200 S. Washington Ave.
Titusville, FL. 32780
Showroom Hours
8:00AM - 5:00PM Monday thru Friday (EST)
9:00AM - 1:00PM Saturday (EST)

Call Center Hours
8:00 AM to 9:00 PM Eastern - Monday thru Thursday
8:00 AM to 8:00 PM Eastern - Friday
9:00 AM to 4:00 PM Eastern - Saturday

To Place an order or speak with a customer service representative about an existing order:
Please Note: If you are contacting us to change or cancel an existing order please call our customer service department. Email responses could take up to 48 hours.

Toll Free Order Line:1-888-843-2822
Sales Email
Customer Service Phone Number:1-888-843-2822
Customer Service Email

To ask a question about which product is best for your particular needs, email our technical support specialists:


To place an international order or speak with a customer service representative about an existing order shipping internationally:

International Sales Phone Number:1-321-269-9651
International Fax:1-321-285-2102
International Email

To request a catalog, please Click here to use our online catalog request form.

To sign up for special offer emails, enter your email address and click sign up:

To report issues with our web site, please email:

Contact Form
Click here to send us your comments.

Our Product Assistance staff enjoys answering questions about the products we sell for your Mercedes. Please keep in mind before asking questions that we are not qualified or certified to diagnose problems you may be experiencing with your Mercedes. It is recommended that an A.S.E. (Automotive Service Excellence) certified automotive technician diagnose the vehicle for you. This way you get an accurate diagnoses on the problem and an understanding of the parts necessary to remedy the problem. Please contact us via e-mail and we will be happy to answer questions you have about the parts we sell for your Mercedes.

Ecklers MBZ Parts Showroom
5200 S. Washington Ave.
Titusville, FL. 32780



Discontinued and closeout items, new in box, that are priced to blow them out!